What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form is enabled, but it shows as disabled on the website

    Asked by Grigore on June 21, 2016 at 07:38 PM
    shows enabled
  • Profile Image
    JotForm Support

    Answered by liyam on June 21, 2016 at 09:27 PM

    Hello Grigore,

    I checked your account and found out that it was automatically suspended. This automated suspension happens when any of your forms detected by the phishing filter happens to have fields which it may suspect for phishing or any malicious purpose.

    I reviewed your forms but did not find anything suspicious. So I went ahead and reactivated your account. You should be able to see your form on your website again.

    If you have questions or concerns, please do let us know.

    Thanks.