Upgraded my account. But it is still disabled

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    EMIopzuid
    Asked on June 21, 2016 at 07:50 PM

    I just upgraded my account from free to bronze. Payment was directly by creditcard. Forms are now still disabled, I am really in the middle of a regisrauin, this is a dissaster! Please help me.

    Regards,
    Sabine

  • Profile Image
    Kiran
    Answered on June 21, 2016 at 07:53 PM

    It seems that one of our colleagues has already answered your question on the other thread. I see that your account is now holding Bronze Yearly subscription plan and is good in shape. You should be able to login to your account and access your JotForms without any issue. If you are still experiencing any issue, please let us know the exact error message that you are receiving so that we can provide you with necessary assistance.

    Thank you!