im not receiving emails from my form

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    SajidEmerge
    Asked on March 22, 2012 at 11:34 AM
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    ItalyTech
    Answered on March 22, 2012 at 11:39 AM

    Hi i've edited your email notification. Can you try again now ?

     

    Thanks. Alessandro

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    Sajid
    Answered on March 22, 2012 at 12:01 PM

    Thanks Alessandro, just tried same issue i get them on th ejotform server but not to my personal email adress.

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    AtacanC
    Answered on March 22, 2012 at 12:59 PM

    @Sajid

    Can you please add JotMails IP Addresses to your mail providers whitelist and make another test submission? Can you also tell us the form ID? You have two forms under your account and each of them has a different email address.

    I hope that helps.

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    SajidEmerge
    Answered on March 22, 2012 at 02:40 PM
    Hi, thank you for your email, how do i do this in the network solutions server?
    Regards
    Sajid
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    jeanettebmz
    Answered on March 22, 2012 at 04:50 PM

    @SajidEmerge

    You would need to contact their support team directly in order to add our IP addresses list into their email solutions server.

    Feel free to let us know any further inquiry

    Jeanette