Why can't we open pdf docs in submissions?

  • Profile Image
    ComplianceChief
    Asked on June 21, 2016 at 09:26 PM

    Jotform,

    Please assist ASAP.

    The docs below will not open for review.

    IDTA Marketing Material Review form- 5 Laws for Trading Gold 2.2 PDF

    Stocks Digital Express Marketing Material Review Form- SM8ASXANN220616 PDF (9.39AM)     NSCRMXEDMREVC Word  (10.13AM)

    We are not able to open these documents for review.

    Can you explain why this is??

    Thanks 

    Lisa

     

     

     

  • Profile Image
    liyam
    Answered on June 21, 2016 at 10:30 PM

    Hello Lisa,

    I noticed you have a number of forms with a number of submissions. Can you share with us the link to these PDF files? 

    Thanks.