Getting error when uploading file on embedded form.

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    elfel
    Asked on June 21, 2016 at 11:09 PM

    In trying to set up a form to Upload files to DropBox I have integrated dropbox and successfully authenticated with the account. I can upload a file when I use the link: https://form.jotform.co/61728196391868

    However when I try to upload a file to my site I just get a red "Failed" notice (see screen grab) http://www.grow.co.nz/jottest/

    I have actually had more than one attempt. The same happens here: http://www.adlprint.co.nz/form-test/

    I read somewhere in the help section that with a free account the Max Upload file size needs to be below 100Mb so I have reduced it to 30Mb. It is still not happy with me.

    I feel like I am really close but somehow just missing some small detail. Can you help please?

    Dave

     

  • Profile Image
    Chriistian
    Answered on June 21, 2016 at 11:48 PM

    I tried uploading a file on your webpage and I was able to replicate the issue.

    However, when I tried the same file using the direct link, I was able to upload the file successfully.

    I see that you are currently using oembed to embed the form to your page. Can you please try using the iFrame code instead? Here's how: Getting the form iFrame code. If the issue still persists, please let us know. Regards.