What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    JotForm emails are not working at all.

    Asked by jymclaughlin on June 22, 2016 at 12:10 AM

    Emails for notifications are not being received by:





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 22, 2016 at 02:01 AM

    I checked our mail logs for both email addresses and it does appear that the previous notification emails failed to send. However, it also seems that the latest notifications are now sent successfully.

    Due to this, it looks like the issue has been resolved. Can you please check on your end if you were able to receive these latest emails? Please check this article on  possible reasons why notifications might not be going through: Why I am not receiving email notifications?

    If the issue persists, please do let us know.

  • Profile Image

    Answered by jymclaughlin on June 22, 2016 at 02:05 AM

    Yeah they were working again because I took a couple of emails of the block list - fully sorted the problem thanks.