Why can't I log in?

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    Graham Russel 
    Asked on June 22, 2016 at 02:52 AM

    It always show this error

     

    {"error":"No user with this email address or username has been found.","success":false,"duration":"0.041"}
  • Profile Image
    Chriistian
    Answered on June 22, 2016 at 04:35 AM

    I checked your the email you used in this thread (siprinceito@gmail.com) and it is associated to the account with username WCCSI. As per checking, it seems that there is nothing wrong with your account. Can you try to login again using this link http://jotform.com/login and see if you will be able to login successfully? It might be a temporary issue. 

     

    Do let us know if the issue still persists.
    Regards.