What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I log in?

    Asked by Graham Russel  on June 22, 2016 at 02:52 AM

    It always show this error


    {"error":"No user with this email address or username has been found.","success":false,"duration":"0.041"}
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    JotForm Support

    Answered by Chriistian on June 22, 2016 at 04:35 AM

    I checked your the email you used in this thread (siprinceito@gmail.com) and it is associated to the account with username WCCSI. As per checking, it seems that there is nothing wrong with your account. Can you try to login again using this link http://jotform.com/login and see if you will be able to login successfully? It might be a temporary issue. 


    Do let us know if the issue still persists.