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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Survey Form: Will questions be the same every time people fill the fom?

    Asked by 3Si on June 22, 2016 at 07:05 AM

    Hello,

     

    I have recently created a simple survey form to rate customer satisfaction over a period of two months. 

    I have three questions.

    1) The nature of the survey use is longitudinal. We will be asking the same people every week the same questions. Will we be able to track their responses and potentially export this data?

     

    2) We will be using this survey offline. Ideally the form will be stored on a phone App for our representatives to take with them to interview customers. The collected data will then be uploaded once the representative has a WiFi connection. Is this possible?

     

     

    3) I have downloaded the Android app but I cannot see the saved form. There is simply 'Submissions' and 'New submissions', both are blank. I have tried syncing but without change. How can I fix this issue?

    Thanks for your help.

     

  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 22, 2016 at 10:19 AM

    Yes, questions will be the same each time your users open the form, regarding to track your answers I think this will be possible with reports, you will have a detailed info about received answers and display them as charts. 

    Here is a guide about reports: How-To-Create-Form-Reports-in-JotForm

    And here is a guide about the Visual Report, I think this will be helpful for you: How-to-Create-a-Visual-Report-with-Your-Form-Submissions

    Your other questions have been moved to separated threads, they can be found on the next links: 

    https://www.jotform.com/answers/866760

    https://www.jotform.com/answers/866762

    We will assist you there as soon as possible.