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  • Profile Image

    Not all results showing in email notification

    Asked by FeNau on June 22, 2016 at 07:11 AM

    Hi there,

     

    unfortunately not all results of my form are appearing in the notification. 

    Although they "inputs" seem to be in the the table.

    Could you please have a look?

     

    Many thanks in advance.

    Page URL:
    https://form.jotformeu.com/FeNau/konfigurator

    Screenshot
    table in the notification email notification form fields results not showing
  • Profile Image
    JotForm Support

    Answered by Jan on June 22, 2016 at 11:18 AM

    It seems that the email notification did not update automatically when you're editing the form fields. Please try to delete the current email notification and then create a new one. If you create a new one, all form fields will be captured automatically. Please refer to these guides:

    How-to-Delete-Notifications-Autoresponder
    Setting-Up-Email-Notifications

    Hope that helps. Thank you. 

  • Profile Image

    Answered by FeNau on June 22, 2016 at 04:34 PM

    Hi thanks for reply.

    I tested it - but it did not work :( all fields are in the table and if I add the mail adress widget for example outside of the table you see the result. (see attached)

     

    thanks in advance

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 22, 2016 at 07:16 PM

    I cloned your form and tested submissions and it seems to be working. Could you please try again to recreate email notification as my collegue suggested.

    We'll wait for you response.