Unable to create and download my form as a PDF

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    Elyssa Daniel
    Asked on June 22, 2016 at 07:12 AM

    I've tried downloading multiple times. Page says "working" but nothing happens. I even left it overnight and nothing happened. 

     

    Thanks, 

    Elyssa

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    KadeJM
    Answered on June 22, 2016 at 10:34 AM

    I see that you are having trouble creating your form as a pdf since it is stuck and not working.

    After checking on this problem furthermore I believe it is working normally but the problem is that it takes a little while since you have an extremely long form.

    On my end with testing this I am able to download your form after about 30 seconds give or take a few more at the most because it takes a bit to build the pdf of it.

    Please try this again on your end and if it's still a problem just let us know.