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samanthajb8Asked on June 22, 2016 at 8:28 AM
Hi, I am experiencing an issue with the spreadsheet integration...
The form works fine and when I click the "edit submission" button on the Google Spreadsheet - JotForm shows the changes that were made but the Spreadsheet doesn't update. When I remove the integration and then create a new one - I can see all of the submissions and the edited content.
Please help as I cannot do this every time a submission has to be edited.. Here is a link to a "test" form that I am using and the "test" spreadsheet functionalities before beginning my project:
Form: https://form.jotform.com/61664813625156
Spreadsheet: https://docs.google.com/spreadsheets/d/1ipAbIJCbHDZ4Arv8bRSOa4pDYmxJjdqBcsJU2On6oCo/edit?usp=sharing
Basically is what I am trying to accomplish is using JotForm to record truck driver application and deliveries and office staff will have to be able to edit the submissions for every record.
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Elton Support Team LeadReplied on June 22, 2016 at 11:19 AM
Looks like it is working fine now.
I just tried editing the 2nd to the last submission on the spreadsheet and it is updated instantly.
Would you mind checking it again this time?
This could be related to the server issue recently but it has now been resolved.
Please let us know if the issue persists.
Thanks!
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samanthajb8Replied on June 22, 2016 at 12:10 PM
It's working now. Thank you for the prompt response!
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Elton Support Team LeadReplied on June 22, 2016 at 1:13 PM
You're welcome. Cheers!