After submitting the order form it's displaying "Oops read error on connection".

  • Profile Image
    keith1827
    Asked on June 22, 2016 at 09:04 AM

    The order form is being submitted, even though it is displaying this message. Please help. 

  • Profile Image
    beril
    Answered on June 22, 2016 at 09:34 AM

    Thank you for reporting that. That's great to know and our apologies. The issue is related to the changes that we've made into our system. It should be fixed now. We would appreciate it if you could also test it on your side and let us know the result if the issue still persists.

  • Profile Image
    kristi24us
    Answered on July 06, 2016 at 07:52 PM

    I am getting the same error the whole time. Please let me know if that is on your side... 

    Thanks!

  • Profile Image
    Chriistian
    Answered on July 06, 2016 at 09:46 PM

    @kristi24us To better assist you and to avoid any confusion, I have moved your concern to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/877129. We shall assist you with your issue there. Regards.