What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After submitting the order form it's displaying "Oops read error on connection".

    Asked by keith1827 on June 22, 2016 at 09:04 AM

    The order form is being submitted, even though it is displaying this message. Please help. 

    Page URL:
    http://www.caseyinsurerservices.com/order/

    Screenshot
    order form displaying after connection
  • Profile Image
    JotForm Support

    Answered by beril on June 22, 2016 at 09:34 AM

    Thank you for reporting that. That's great to know and our apologies. The issue is related to the changes that we've made into our system. It should be fixed now. We would appreciate it if you could also test it on your side and let us know the result if the issue still persists.

  • Profile Image

    Answered by kristi24us on July 06, 2016 at 07:52 PM

    I am getting the same error the whole time. Please let me know if that is on your side... 

    Thanks!

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    JotForm Support

    Answered by Chriistian on July 06, 2016 at 09:46 PM

    @kristi24us To better assist you and to avoid any confusion, I have moved your concern to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/877129. We shall assist you with your issue there. Regards.