trying to download jot form data but cannot open zip file

  • pbcjga
    Asked on June 22, 2016 at 9:51 AM

    when I try to extract the file I get error

     

    Jotform Thread 866732 Screenshot
  • victor
    Replied on June 22, 2016 at 12:40 PM

    Can you please try using WINRAR instead of WINZIP. If you are still not able to un-compress the information, please let us know and we will be glad to take another look.