What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to download jot form data but cannot open zip file

    Asked by pbcjga on June 22, 2016 at 09:51 AM

    when I try to extract the file I get error


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    Answered by victor on June 22, 2016 at 12:40 PM

    Can you please try using WINRAR instead of WINZIP. If you are still not able to un-compress the information, please let us know and we will be glad to take another look.