Is there any way I can be notified if any of the email addresses within my forms enter the bounce list

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    tesradio
    Asked on June 22, 2016 at 10:34 AM
    s there any way I can be notified if any of the email addresses within my forms enter the bounce list - I have had this happen before and it is a real problem if emails just stop being sent and I am not notified.
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    BJoanna
    Answered on June 22, 2016 at 01:07 PM

    Unfortunately, getting a notification when the notifier/autoresponder fails is not possible. For your part, the best way to prevent this would be to whitelist our list of IP Addresses and Sending Domains and make sure to add noreply@jotform.com and noreply@formresponse.com to your safe sender/contact list.

    Also please check this guide: https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues 

    You can also check email history log on your account to see if emails were sent successfully. 

    Hope this will help. Let us know if you need further assistance.