What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the system down? My preview survey does not match what is in edit mode

    Asked by BrendaNeal on June 22, 2016 at 12:21 PM

    Is the system down? My preview survey does not match what is in edit mode

    Page URL:
    https://form.jotform.com/61668681180159

    survey preview edit mode system
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    JotForm Support

    Answered by Kiran on June 22, 2016 at 02:33 PM

    We have experienced a temporary issue some time ago with our server that resulted in not displaying the updated form in the preview. However, the issue was quickly identified and resolved by our backend team. We are sorry for the inconvenience this may have caused.

    The forms should be displaying the updated version after making any changes to it. If you are still experiencing any issues with your JotForms, please let us know. We will be happy to take a look again.

    Thanks!