What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditional Logic insert into text field not showing full text

    Asked by kreativejuicebox on June 22, 2016 at 12:40 PM


    I've built a bra size calculator.

    The concept is pretty straight forward. I am basically show/hiding the bra sizes.

    The problem is that when i enter the two dimensions into the two size fields they show the number part of the text field that i am calling (ex. bra size 30 and band size 30 should call my 30A text field) but is not showing the "A" part of the field.



  • Profile Image

    Answered by Boris on June 22, 2016 at 02:45 PM

    I have cloned your form into my account to check it out, and I noticed that almost all of the conditions have an error due to a field being deleted from your form:

    Conditions that have errors in them will not be executed, and may even prevent other conditions from working correctly. Kindly re-check your conditions and make sure they are set up correctly - referencing the existing fields on your form.

    When it comes to your insert condition not properly forwarding the value from field {30A} into "Your Bra Size", please try changing the DO action of that condition into "Calculate a field's value":

    The condition will turn into a "calculation" type, and all we need to do is click on the dark gray 0-9 button inside the calculation to switch it from being forwarded as a number (30) into being forwarded as text (30A):

    If you experience any problems after that, please let us know and we will be happy to check further and help. Thank you.

  • Profile Image

    Answered by kreativejuicebox on June 22, 2016 at 03:55 PM

    That did the trick, thank you!

    Yeah, I was playing around and changed some things as i tested ideas. That's why the errors were there. I'm straightening it all up now.

    Thanks a lot!

  • Profile Image

    Answered by Boris on June 22, 2016 at 04:58 PM

    You're most welcome, glad it helped.

    If you run into any other snags or need assistance with anything else, please don't hesitate contacting us again anytime, and we will be happy to help.