What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to submit the form

    Asked by digi3dworks on June 22, 2016 at 12:44 PM
    My users are getting this same error again....
    unable to submit cannot submit submit error
  • Profile Image
    JotForm Support

    Answered by Jan on June 22, 2016 at 01:41 PM

    I did a test submission on this form (https://www.jotformpro.com/form/43116324005945). I was able to submit it and it even redirected me to the Thank You page.

    Is this the form you're having issues with? If not, please provide the form URL so that we can check. If the form is embedded on a webpage, please share the URL of the webpage as well so that we can further investigate.

    Thank you.