What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am looking for a way to create an online ordering form without taking the payment. Is this something that can be done with Jot Form?

    Asked by Jeff Peltin  on June 22, 2016 at 12:58 PM
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    Answered by victor on June 22, 2016 at 02:40 PM

    Thank you for contacting us.

    Jotform enables users to create all types of forms. You can certainly create ordering forms. If you are looking to create a form that does not require a payment, you can use the PURCHASE ORDER gateway.

    If you can please explain a bit more on the form you wish to create, we can better assist you creating the form.

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    Answered by Jeff Peltin  on June 22, 2016 at 05:45 PM
    New response receivedHi,
    I am trying to create an online shopping cart that a person can select an item and add it to the cart. But there is no payment being made – just the order will be passed through.
    Is there a customer service phone number that I can call to discuss quickly to see if your company is a fit for what I am trying to do?
    Jeff Peltin | Co-Founder
    Chief Marketing & Training Officer
    Main: (888) 670-7771 | Mobile: (727) 667-4200
    Email: Jeff@MaxGroupBusiness.com
    Website: www.MaxGroupBusiness.com
    Mobile Text Marketing | Mobile Websites | Desktop Websites | SEO | Careers
    ...
  • Profile Image

    Answered by Jeff Peltin  on June 22, 2016 at 05:45 PM
    New response receivedHi,
    I noticed on your website that you show this form:
    This looks like I can create an online order but it just doesn’t have a shopping cart right?
    Jeff Peltin | Co-Founder
    Chief Marketing & Training Officer
    Main: (888) 670-7771 | Mobile: (727) 667-4200
    Email: Jeff@MaxGroupBusiness.com
    Website: www.MaxGroupBusiness.com
    Mobile Text Marketing | Mobile Websites | Desktop Websites | SEO | Careers
    ...
  • Profile Image

    Answered by victor on June 22, 2016 at 06:55 PM

    Unfortunately, we currently do not have phone support.

    I have created a small sample form with the PURCHASE ORDER payment gateway.

    https://www.jotformpro.com/form/61737321841959

    Since you do not require users to actual pay for the items,this will let users select items and show them the total cost of the items.

    You may clone the form, so you can analyze and review at your leisure.