What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What does the form over quota error mean?

    Asked by frostbitesfestival on June 22, 2016 at 01:01 PM

    I only have 14 submissions on a application form and two people who are trying to apply to our festival our receiving "form over quota" messages. How can I fix this?

     

    Page URL:
    https://form.jotform.com/61274841995265

    form over quota quota error mean over quota error
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 22, 2016 at 02:46 PM

    I have checked your forms and they are active now. I saw that you upgraded your account to Bronze plan. Your forms were overquota because you have 13 payment submissions and free accounts can receive up to 10 payment submissions. Considering that you upgraded your account to Bronze plan, payment submission limit is increased to 1,000. Your account is in good shape now.

    Feel free to contact us if you have any other questions.