What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a form with Paypal integration - user is getting error message

    Asked by packerguy1967 on June 22, 2016 at 01:15 PM

    Hello,

    Can you review?  My integration API says it "integration successfully tested" but an "Invalid Configuration" message appears when my wife tries to test payment.

     

    https://form.jotform.com/50983628182160

     

    message Getting a JotForm review hello
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    Answered by victor on June 22, 2016 at 03:28 PM

    I have just reviewed and tested your form. I did not have any problems submitting information. Can you please verify the the USERNAME, API KEY and PASSWORD are correct. Also please verify if you are using the sandbox to test the form or not.