On payment page it's doubling the quantity of everything.

  • angiegcaw
    Asked on June 22, 2016 at 1:41 PM

    Several people have not been able to register or double paid.  It's been a mess!

  • victor
    Replied on June 22, 2016 at 3:50 PM

    Sorry for the inconvenience. I have just tested your form and noticed that the item selected is shown twice in the Paypal page

    On payment page its doubling the quantity of everything Screenshot 20

    Can you try removing the PayPal gateway then adding it again.

  • angiegcaw
    Replied on June 22, 2016 at 4:05 PM

    I did what you suggested.  It didn't fix the problem, but helped me figure it out.  I think when I integrated it on the form from saved info having used it on a previous form - for some reason it had all of the options on there twice.  So if you checked it once, it automatically counted it two times.  I went in and deleted the duplicate fields and I think the problem is fixed now.  

     

     

  • victor
    Replied on June 22, 2016 at 6:02 PM

    Glad you where able to resolve the issue. If you require additional assistance, please let us know. We will be glad to help.