- angiegcawAsked on June 22, 2016 at 01:41 PM
Several people have not been able to register or double paid. It's been a mess!
- victorAnswered on June 22, 2016 at 03:50 PM
Sorry for the inconvenience. I have just tested your form and noticed that the item selected is shown twice in the Paypal page
Can you try removing the PayPal gateway then adding it again.
- angiegcawAnswered on June 22, 2016 at 04:05 PM
I did what you suggested. It didn't fix the problem, but helped me figure it out. I think when I integrated it on the form from saved info having used it on a previous form - for some reason it had all of the options on there twice. So if you checked it once, it automatically counted it two times. I went in and deleted the duplicate fields and I think the problem is fixed now.
- victorAnswered on June 22, 2016 at 06:02 PM
Glad you where able to resolve the issue. If you require additional assistance, please let us know. We will be glad to help.