E-Signature is not showing in the Submission Form/Printed Form

E-signature is working BUT however, upon checjing in my jotform inbox, it seems that I won't be able to view their form signatures nor print the signature.  WHY?????

The issue is already been addressed on a separate thread of yours and so we are marking this thread as answered. If you have any questions related to this issue, we request you to follow-up on the other thread.

Thank you!