What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not able to submit form embedded on Wordpress website

    Asked by DallasGlassArt on June 22, 2016 at 03:39 PM

    We used the Wordpress tool to imbed the form we created into our website, although we were able to reach the pay screen this morning we have been getting 'please wait...' on the submission button and it will no longer take us to the pay screen.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on June 22, 2016 at 05:48 PM

    Please try also using instead the direct embed code of the form on your Wordpress page.

    User guide: A-guide-to-forms-for-WordPress-users

    Similar to this screenshot...


    Or use the iframe embed code instead of the script code.

    User guide: Getting-the-form-iFrame-code 

    Let us know if none of this work and if issue persist.