Not able to submit form embedded on Wordpress website

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    DallasGlassArt
    Asked on June 22, 2016 at 03:39 PM

    We used the Wordpress tool to imbed the form we created into our website, although we were able to reach the pay screen this morning we have been getting 'please wait...' on the submission button and it will no longer take us to the pay screen.

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    jonathan
    Answered on June 22, 2016 at 05:48 PM

    Please try also using instead the direct embed code of the form on your Wordpress page.

    User guide: A-guide-to-forms-for-WordPress-users

    Similar to this screenshot...

     

    Or use the iframe embed code instead of the script code.

    User guide: Getting-the-form-iFrame-code 

    Let us know if none of this work and if issue persist.