What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Phishing question: my form is deleted.

    Asked by koosvis on June 22, 2016 at 04:46 PM


    My beautiful form was taken down.

    How do I use it?

    I've integrated Stripe with the form to take payments from our clients by hosting the form on a page on our website, which can only be found if the individual has the url.

    Could you verify if, unintentionally, we do something wrong?

    Much appreciated.

    Page URL:

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    JotForm Support

    Answered by BDAVID on June 22, 2016 at 07:07 PM

    Your account was automatically suspended by our phishing system. We apologize for the inconvenience, I see your forms do not violate our terms of use.

    I have reactivated your account, and white-listed your forms to prevent this form happening again.

    Let us know if you need more help, we will be glad to assist you.