What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my forms not found?

    Asked by RMHTravel on June 22, 2016 at 05:01 PM

    I was told logging in several times my account was disabled but then when I asked to reset the password it let me in, but on my weebly it says all my questionnaires are disabled but I don't understand why? I am just gathering information. Please let me know why?

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on June 22, 2016 at 07:19 PM

    The problem is that the formID 61478403526154   was requesting password credentials on a plain text field and this violates our terms of use, so I have removed the said field in order to avoid a future automatic suspension. Please avoid this practice and everything will be fine.

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    Answered by RMHTravel on June 26, 2016 at 10:22 PM

    I deleted that form, it was something I was toying, and decided against it. But all my forms don't work.

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    JotForm Support

    Answered by Chriistian on June 27, 2016 at 02:12 AM

    Your account seems to be active at this time. I checked the forms and I was able to view them without any issues. Can you please check on your end if you are able to view them?

    If the issue persists, please let us know.