What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to open the Zip file you sent with 7-zip

    Asked by boatcard on June 22, 2016 at 05:18 PM

    I am unable to open the Zip you sent. I use 7-zip. What is needed?

    unable to open zip archive download data
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    JotForm Support

    Answered by Mike on June 22, 2016 at 09:34 PM

    I am not currently able to reproduce any issues with downloaded archives. The 7-zip and other archivators should work properly with downloaded archives. Please try to re-download the archive from the account data page to see if that helps:

    https://www.jotform.com/myaccount/data

    If you need any further assistance on this, please let us know.