I am unable to open the Zip file you sent with 7-zip

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    boatcard
    Asked on June 22, 2016 at 05:18 PM

    I am unable to open the Zip you sent. I use 7-zip. What is needed?

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    Mike
    Answered on June 22, 2016 at 09:34 PM

    I am not currently able to reproduce any issues with downloaded archives. The 7-zip and other archivators should work properly with downloaded archives. Please try to re-download the archive from the account data page to see if that helps:

    https://www.jotform.com/myaccount/data

    If you need any further assistance on this, please let us know.