JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am not currently able to reproduce any issues with downloaded archives. The 7-zip and other archivators should work properly with downloaded archives. Please try to re-download the archive from the account data page to see if that helps:
If you need any further assistance on this, please let us know.