Why does it say my forms are over quota

  • Profile Image
    ccasper
    Asked on June 22, 2016 at 05:20 PM

    I changed the setting so that I would have unlimited views for our forms, however, it is now saying we are over quota. What made this happen? I changed that setting weeks ago and the forms have not come back. Is there anything else I can do?

    I have been using these forms for years now and have never had this trouble. It has just been in the last 2 months.

    Please help.

    Here is one of the forms - https://form.jotform.com/21994217246155

  • Profile Image
    Jeanette
    Answered on June 22, 2016 at 08:46 PM

    You are much right, it shouldn't be suspended as you have unlimited form views due to enabling the Jotform logo at the footer of the forms.

    I've unsuspended the forms. Let us know should the problem persists.