What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our forms are not working? (Published forms) URGENT

    Asked by youlearn_ca on June 22, 2016 at 06:57 PM

    We can edit our forms but are unable to view them nor can registrants access our online forms. Please contact us ASAP at:  1-888-533-3830 TOLL FREE.  Will Eaton - Vice Principal



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    JotForm Support

    Answered by Kevin_G on June 22, 2016 at 10:56 PM

    I have checked your forms and they are loading fine, here is a screenshot about it: 

    But there are some forms that are currently disabled, I think you're talking about these forms, please enable them by clicking first on the form and then clicking on the more button, then click on enable and it should start working, do note that disabled forms shows its text grayed.

    If these are not the forms you're referring to, please let us know the links where they are embedded, we will be glad to check them for you.