What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to avoid charging users instantly?

    Asked by Jones_Thelegend on June 22, 2016 at 09:33 PM

    Hello,

    can you please check our website www.talkingthroughart.org and assist with a no charge integration form of donation by credit cards? 

    Your support is highly appreciated!

    Thanks,

    Talking Through Art

    Kigali, Rwanda.

    donation check charge credit
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 23, 2016 at 12:15 AM

    The only way to do this will be through our current integrations that support this feature, so you can add the integration, set the donation amount or get it from the user and set up your integration to charge them on a later date, so you will need to authorize the payment to get it into your account, here is the link to the guide where this is explained and there are the steps to do it in the supported integrations as well: 

    How-to-Enable-Payment-Authorization

    Hope this helps.