What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File Upload size

    Asked by PKSMUSIC on June 22, 2016 at 10:14 PM

    I am building a form for singer/songwriters to submit an mp3 file for a contest.  I have encountered a file size limitation of 1024kb.  This will be a problem.

     

    If I upgrade to the $19 per month plan, is this file size limitation increased?

    size upload size problem a mp3 file
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    JotForm Support

    Answered by liyam on June 23, 2016 at 12:48 AM

    Hello PKSMUSIC,

    You can adjust on your file upload field the file size limits on your form. To do this, simply edit your form, select the file upload field, and click the Max File Size button on the tool bar and adjust the size limit to your desire. The maximum allowed is 1GB (1000000KB).  

    But please take note that free users shall be restricted to the allotted file storage space of 100MB in total file upload submissions (in accumulation or in single file upload submission).