What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Preview Before Submit: required fields error message below the submit button is showing up twice

    Asked by hiloz1 on June 22, 2016 at 11:57 PM

    Hello

    Error display will be is displayed on the double that is displayed when you have not entered the required items.

    preview widget duplicate message
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    JotForm Support

    Answered by Welvin on June 23, 2016 at 01:49 AM

    This is when the Preview Before Submit widget is present in the form.

    This is a glitch and I have now forwarded this thread to our developers for them to check this further. If there are updates, you should know it through this thread.

    For the meantime, inject the following custom CSS codes to hide the duplicate:

    #cid_54 > div:nth-child(2) {

        display: none;

    }

    Here's how to inject the CSS codes: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

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    Answered by hiloz1 on June 23, 2016 at 03:11 AM

    Set the CSS to match the number of the id of each form in accordance with the advice, double the display is no longer.

    I always thank received a precise advice.

    Thank you very much.

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    JotForm Support

    Answered by Welvin on June 23, 2016 at 04:33 AM

    You're welcome. Please contact us again if there are any problems.

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    JotForm Support

    Answered by TitusN on June 27, 2016 at 06:39 AM

    Hello,

    We've fixed the issue, please check; the error message will not be shown twice. 

    Apologies for the inconvenience.  

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    Answered by hiloz1 on July 05, 2016 at 12:33 AM

    confirmed.

    I appreciate it

    Thank you very much.