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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota, how can I fix this?

    Asked by davide pinna  on June 23, 2016 at 03:05 AM

    Hi, I was trying to complete an important form online, but I had to temporary suspend it as I did not have all the details, I tried to fill the last bit of information after a couple of hours and I got this error:

     

    Form over quota
    This form has exceeded its allocated quota.
     
     
    is there anything I can do to fix this?
     
    thank you so much
    Page URL:
    https://secure.jotformpro.com/sarahcons/iscr_agg_it_v13.10

    form over quota how fix how can i
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 23, 2016 at 05:10 AM

    If I understood you correctly, that is not your form, you are just trying to fill it and submit it. 

    Account on which form you provided is created is overlimit and because of that form is disabled and it is showing "Form over quota" message. Account is ovelimit because they have received more submission that is allowed for their account type. 

    There is nothing you can do to fix it. 

    You will need to wait for first day on next month when submission counter will be reset to zero. You can also check form later, maybe owner of the form will upgrade account to higher plan to increase number of submissions they can receive. 

    Feel free to contact us if you have any other questions.

  • Profile Image

    Answered by Andre  on September 30, 2016 at 08:12 PM

    This form does not work. There is a failure. How can I access it through another link?

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Jan on October 01, 2016 at 06:36 PM

    @andre, Is this your form? You can try the links below:

    http://www.jotformpro.com/form/32112405218945
    https://form.jotform.com/sarahcons/iscr_agg_it_v13.10

    If it is still not working, please contact the form owner. Thank you.