JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am not getting the form emailsAsked by Agustín on June 23, 2016 at 03:19 AM
Buenos días, he realizado varios formularios con la cuenta de destino firstname.lastname@example.org, pues bien NO llegan a esa cuenta de correo, pero si los tengo en mi lista de envío, saben a que puede ser debido? me podrían ayudar,
Your email address has been added to our bounce list and this is causing the problem in the form. I've fixed this to our end, but to prevent this from happening again in the future, we recommend the following:
1. Since you are using email@example.com in the form, make sure to add this email to your safe sender or contact list.
2. Whitelist our list of IP Addresses and Sending Domains. You can find the list here: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.
Please check the following guide for more information with regards to this problem: