The form doesn't post anymore

  • paolowebdesign
    Asked on June 23, 2016 at 4:56 AM

    Hi,

     

    my form does not post to my email anymore.

     

    I didn't change any settings. And everything seems normal.

     

    Can you help?

  • beril JotForm UI Developer
    Replied on June 23, 2016 at 6:52 AM

    We are sorry for the inconvenience that may have caused. Your email address,  paolo@paolowebdesign.com is NOT in our bounce list.

    The form doesnt post anymore Image 1 Screenshot 20

    I've also checked your Mail Logs. It seems 2016-06-23 04:31:18] Submission #342479877461160675 Form #53554548941464 SENT to paolo@paolowebdesign.com from noreply@jotform.com via AMAZONSES https://support.jotform.com/emails/576b9e56a84fe9c7078b65b3

    Could you please check your spam, trash, and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder anymore. If this is not working to some of your forms, I would suggest using our SMTP method(s):

    http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    I hope that works.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.