- CANMarkAsked on June 23, 2016 at 05:10 AM
I currently have a registration form running, the form has stopped emailing to my main email address firstname.lastname@example.org so I added a gmail account email@example.com which was ok but now this has stopped receving,
There are other emails on the mailout list that are getting them.
Can you investigate as it is important that the forms are received to the right emails
- JotForm UI DeveloperberilAnswered on June 23, 2016 at 07:27 AM
We are sorry for the inconvenience that may have caused. Your email address, firstname.lastname@example.org is IN our bounce list.
I removed from the bounce and unsubscribe lists.
In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.