Problems receiving form submissions via email

I currently have a registration form running, the form has stopped emailing to my main email address mark.gardner@counciladvertising.net so I added a gmail account mark.gardner.can@gmail.com which was ok but now this has stopped receving, 

There are other emails on the mailout list that are getting them.

Can you investigate as it is important that the forms are received to the right emails

Thanks

Mark Gardnerproblem

We are sorry for the inconvenience that may have caused. Your email address,  mark.gardner@counciladvertising.net is IN our bounce list.

Results shows;

I removed from the bounce and unsubscribe lists.

In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.