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MairRowlandsAsked on June 23, 2016 at 6:44 AM
Hi there
I'm picking up some work for a colleague who hasn't been available to undertake the transition to the new Jotform setup and have noticed that our forms have disappeared on her login. I also can't get to the overflowing submissions to clear them (I'm guessing I'll be able to do this once all the forms are restored?)
I have links to two of them and they're still running live on our website so they must exist somewhere, just not on her login:
http://form.jotformeu.com/jsform/23314113940341
embedded at http://planet.cymru/cy/sign-our-sustainability-pledge/
http://form.jotformeu.com/jsform/23313877730354
embedded at http://planet.cymru/en/sign-our-sustainability-pledge/
Could you restore these and all the other forms on that login please?
Many thanks,
jo
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MairRowlandsReplied on June 23, 2016 at 7:00 AM
It seems that somehow the forms had been moved to archive. Found and restored to the live folder :-)
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Chriistian Jotform SupportReplied on June 23, 2016 at 8:22 AM
Hi,
Glad to hear you found them. If you need further assistance, do let us know.
Regards.