What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to use "Export Data"?

    Asked by max123jot on June 23, 2016 at 09:00 AM


    when i click export, it says as below

    but many hours later,, nothing

    please advise



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    JotForm Support

    Answered by Charlie on June 23, 2016 at 10:30 AM

    You should be able to see it like this:


    I just checked your account and was not able to replicate the problem. Could you please try again on a different browser? Also, please do try clearing your Chrome web browser cache and see if that also helps.

    To learn more about this export feature, please check this guide: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once 

    Let us know if it works this time.

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    Answered by Gaurav Vashisht  on June 30, 2016 at 03:24 AM

    You just have to do it into other browser like google chrome, mozilla and you problem will be solved-MYBLOGGINGUB