Unable to use "Export Data"?

  • max123jot
    Asked on June 23, 2016 at 9:00 AM

    hi

    when i click export, it says as below

    but many hours later,, nothing

    please adviseUnable to use Export Data? Image 1 Screenshot 20

     

     

  • Charlie
    Replied on June 23, 2016 at 10:30 AM

    You should be able to see it like this:

    Unable to use Export Data? Image 1 Screenshot 20

     

    I just checked your account and was not able to replicate the problem. Could you please try again on a different browser? Also, please do try clearing your Chrome web browser cache and see if that also helps.

    To learn more about this export feature, please check this guide: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once 

    Let us know if it works this time.

  • Gaurav Vashisht
    Replied on June 30, 2016 at 3:24 AM

    You just have to do it into other browser like google chrome, mozilla and you problem will be solved-MYBLOGGINGUB