Unable to use "Export Data"?

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    Asked on June 23, 2016 at 09:00 AM


    when i click export, it says as below

    but many hours later,, nothing

    please advise



  • Profile Image
    Answered on June 23, 2016 at 10:30 AM

    You should be able to see it like this:


    I just checked your account and was not able to replicate the problem. Could you please try again on a different browser? Also, please do try clearing your Chrome web browser cache and see if that also helps.

    To learn more about this export feature, please check this guide: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once 

    Let us know if it works this time.

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    Gaurav Vashisht 
    Answered on June 30, 2016 at 03:24 AM

    You just have to do it into other browser like google chrome, mozilla and you problem will be solved-MYBLOGGINGUB