What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what happens to my online form when it reaches its limit

    Asked by foobar  on June 23, 2016 at 09:52 AM

    does my form stay online or does it display an error message to my users ?

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    JotForm Support

    Answered by david on June 23, 2016 at 11:14 AM

    If you are on the Free Plan and you go over the given 100 Submissions Limit then your forms would become disabled until you either waited for the free plan to reset on the first of each month or by upgrading your account plan to Bronze or higher depending on your needs.  An error message stating that your form is "over quota" will be displayed to users filling out the form.

    Please note that once you get close to your limit a notice would be sent out to you ahead of time to serve as a warning that you are about to hit your plan limitation. You can compare the different plans and their limits per each plan level here: Http://www.jotform.com/pricing