What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    FORMS IS EMPTY AFTER UPGRADE TO SILVER PLAN

    Asked by macpcsolution on June 23, 2016 at 10:08 AM

    MOST OF MY FORM ARE EMPTY AFTER UPGRADE TO SILVER PLAN.

    WHAT'S HAPPENED??

    after silver silver plan
  • Profile Image
    JotForm Support

    Answered by Nik_C on June 23, 2016 at 11:49 AM

    I checked probably first 15-20 of your forms, since you have more then 100, and I didn't notice anything wrong with them. 

    Can you please give us form ID's where you experienced this issue so we can investigate further?

     

    We'll wait for your response.

    Thank you!