What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Clients are filling out forms and I am not receiving them

    Asked by InaVigilato on June 23, 2016 at 12:00 PM
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    JotForm Support

    Answered by david on June 23, 2016 at 01:27 PM

    I checked our logs and did not see and notifications for your form.  However, when I tested it, the notification did indeed go through.  I am not sure if you have updated your form but it looks like submissions should now trigger emails properly.