Can you check on my account why it was suspended, please?

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    Mary Mullen
    Asked on June 23, 2016 at 12:53 PM
    can you check on my acct as you did with this customer, please?
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    Kevin_G
    Answered on June 23, 2016 at 12:56 PM

    I have checked your account and indeed it is suspended, this happens when you're asking for info that is not allowed at JotForm, then our anti-phishing system detects this activity and proceeds to suspend the account. 

    However, I have checked your forms and I can see they are correct, you do not seem to be asking for info not allowed, I would like to share you the link to our terms, so you will know what info you can and you cannot ask in your forms: http://www.jotform.com/terms/ 

    I have re-activated your forms and you should be able to log into your account now, please check and confirm us that you were able. 

     

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    bsbcca_jotform
    Answered on June 23, 2016 at 12:58 PM

    Thank you very much.  I'm in.