What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email address associated with a form

    Asked by michaelg on June 23, 2016 at 01:19 PM

    By default, the information submitted on a form is sent to the email associated with my JotForm account. Can I direct it to another email address?

  • Profile Image
    JotForm Support

    Answered by Charlie on June 23, 2016 at 02:00 PM

    Yes you can, here's a guide on how to change your email alerts recipient address: https://www.jotform.com/help/314-How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address 

    I would also like to suggest checking this guide to know more about the settings of the email alerts: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    You can also change the recipient address based on your user's input, you can use conditional logic for that. Here's a guide that you can refer to: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection 

    I hope that helps.