What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not recieving emails / contact forms not submitting

    Asked by aerlinger on June 23, 2016 at 01:37 PM

    Hi there! I am not receiving my contact forms via email (ssd.imyours@gmail.com). When I log into jot form, the test ones I sent are not showing either. The last successful contact form received was in April. Please advice. Thank you!


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    JotForm Support

    Answered by david on June 23, 2016 at 02:12 PM

    I checked your form and the last submission was in April, which coincides with your last email notification.  If your embedded form is no longer functioning properly, try updating your embed code with your forms iFrame code:


    The form itself looks to be working and did trigger an email when I tested it.