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    not recieving emails / contact forms not submitting

    Asked by aerlinger on June 23, 2016 at 01:37 PM

    Hi there! I am not receiving my contact forms via email (ssd.imyours@gmail.com). When I log into jot form, the test ones I sent are not showing either. The last successful contact form received was in April. Please advice. Thank you!

     

    Page URL:
    http://www.signedsealeddeliveredevents.com/contact/

    Emails Contact Forms contact form email href
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    JotForm Support

    Answered by david on June 23, 2016 at 02:12 PM

    I checked your form and the last submission was in April, which coincides with your last email notification.  If your embedded form is no longer functioning properly, try updating your embed code with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    The form itself looks to be working and did trigger an email when I tested it.