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I'm not sure if I understand your query correctly. Did you create a new form and it is not appearing in your account? If so, could you provide us with the form ID/URL so that we'll try to locate the form?
If you are referring to something different, please let us know. We will be happy to help.
Hello-What are the benefits associated with paying for the use of the forms? For example I had no idea that the form wasn’t working and for how long it hasn’t been working so I may have lost several potential applicants because of it. If we paid for the service does someone monitor the form to ensure it’s always up and running? I think I fixed the issue myself by the way.
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We will resolve your next question here https://www.jotform.com/answers/868320