What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm not sure if I understand your query correctly. Did you create a new form and it is not appearing in your account? If so, could you provide us with the form ID/URL so that we'll try to locate the form?
If you are referring to something different, please let us know. We will be happy to help.
Hello-What are the benefits associated with paying for the use of the forms? For example I had no idea that the form wasn’t working and for how long it hasn’t been working so I may have lost several potential applicants because of it. If we paid for the service does someone monitor the form to ensure it’s always up and running? I think I fixed the issue myself by the way.
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We will resolve your next question here https://www.jotform.com/answers/868320