- AskFrancesAsked on June 23, 2016 at 02:26 PMHave used a payment template with Stripe as the card processor and I want to make sure that the customers get a receipt by email after they have paid...I can't see if this is set up when I go into the guts of the formI’ve got 3 forms set up if you want to check them out:AskFrances Gold Order Form - Stripe (used on the url below)AskFrances Silver Order Form - StripeAskFrances Bronze Order Form - StripeWhat do you think?
- JotForm Supportashwin_dAnswered on June 23, 2016 at 03:03 PM
If I understand your question correctly, you want to send a receipt to the user who paid using your form. Is that correct?
You need to just add a form auto-responder email alert in your form. The following guide should help you how to add form auto-responder: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
Hope this helps.
Do get back to us if you have any questions.