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    How to send receipts to customer after theyhave paid through Stripe payment tools?

    Asked by AskFrances on June 23, 2016 at 02:26 PM
    Have used a payment template with Stripe as the card processor and I want to make sure that the customers get a receipt by email after they have paid...I can't see if this is set up when I go into the guts of the form
     
    I’ve got 3 forms set up if you want to check them out:
     
    AskFrances Gold Order Form - Stripe (used on the url below)
    AskFrances Silver Order Form - Stripe
    AskFrances Bronze Order Form - Stripe
     
    What do you think?
    Page URL:
    https://francesjarvis.com/become-a-student/gold/

    payment method email method order form template check card
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    JotForm Support

    Answered by ashwin_d on June 23, 2016 at 03:03 PM

    Hello AskFrances,

    If I understand your question correctly, you want to send a receipt to the user who paid using your form. Is that correct?

    You need to just add a form auto-responder email alert in your form. The following guide should help you how to add form auto-responder: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!