JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How to send receipts to customer after theyhave paid through Stripe payment tools?Asked by AskFrances on June 23, 2016 at 02:26 PMHave used a payment template with Stripe as the card processor and I want to make sure that the customers get a receipt by email after they have paid...I can't see if this is set up when I go into the guts of the formI’ve got 3 forms set up if you want to check them out:AskFrances Gold Order Form - Stripe (used on the url below)AskFrances Silver Order Form - StripeAskFrances Bronze Order Form - StripeWhat do you think?
If I understand your question correctly, you want to send a receipt to the user who paid using your form. Is that correct?
You need to just add a form auto-responder email alert in your form. The following guide should help you how to add form auto-responder: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
Hope this helps.
Do get back to us if you have any questions.