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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    The form notification is not being emailed along with the payment notification?

    Asked by 1gymrat on June 23, 2016 at 03:32 PM

    Not sure why, but I'm not receiving the form info that people fill out when I'm emailed the payment notification. I used to get 2 emails, one for payment and one for the form information...now it's just the payment.


    Need advise asap

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    JotForm Support

    Answered by BJoanna on June 23, 2016 at 04:19 PM

    This is a duplicate thread. Please see answer that my colleague provided you on this thread: 


    I would also suggest you to contact you email provider and ask them to Whitelist JotMails IP Addresses.