I am unable to update our forms.

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    Asked on June 23, 2016 at 04:09 PM

    I have been trying for two days to update our forms. It either blocks on 'Loading ..... Please Wait' or I get the form and cannot enter into the field

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    Answered on June 23, 2016 at 05:20 PM

    Is this the form you are working on https://www.jotform.com/isap/eCPF?

    What exactly are you not able change on your form? Can you please provide us more details about your issue? Also if possible provide us a screenshot of changes that you are unable to save. 

    I have cleared you form cache. Please try again to update your form. You can also try to use some other browser. We recommend using of Google Chrome or Mozilla Firefox. 

    I have also tested your form and I was able to enter data inside of you form fields. 

    Were you able to resolve your issue? Let us know if you need further assistance.