What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am unable to update our forms.

    Asked by isap on June 23, 2016 at 04:09 PM

    I have been trying for two days to update our forms. It either blocks on 'Loading ..... Please Wait' or I get the form and cannot enter into the field

    Page URL:
    http://www.jotform.com/isap/eCPF-deandhttp://www.jotform.com/isap/eCPF

    please wait
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 23, 2016 at 05:20 PM

    Is this the form you are working on https://www.jotform.com/isap/eCPF?

    What exactly are you not able change on your form? Can you please provide us more details about your issue? Also if possible provide us a screenshot of changes that you are unable to save. 

    I have cleared you form cache. Please try again to update your form. You can also try to use some other browser. We recommend using of Google Chrome or Mozilla Firefox. 

    I have also tested your form and I was able to enter data inside of you form fields. 

    Were you able to resolve your issue? Let us know if you need further assistance.