- ppmralAsked on June 23, 2016 at 05:10 PM
I have eight Recipient Emails but only three show up.
for example: Resale Closing Form show eight people receiving the form but only three show up?
- JotForm SupportBDAVIDAnswered on June 23, 2016 at 06:20 PM
I checked each recipient, and this happened because they were in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
They have been white-listed, so this should solve the problem. To prevent this from happening again, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender: