What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form not saving

    Asked by cjemison on June 23, 2016 at 06:03 PM
    form not saving
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    JotForm Support

    Answered by Kiran on June 23, 2016 at 06:41 PM

    I have checked your JotForm titled "Elder Tree part 1" at my end and see that it is saving normally. Do you receive any error message while saving the form? Please try logging out from your JotForm account and close all the instances of the browser to try logging again and test the save. You may also try logging into an incognito/private window or a separate browser and see if that works.

    Please check and let us know if the issue still persists. We will be happy to assist you further.