What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found (Form is disabled) problem

    Asked by ivanasv on June 23, 2016 at 06:44 PM

    Hi, I'm currently making a wedding RSVP form and my form has been disabled. I checked the Terms of Use and haven't found any reason to be disabled, except maybe asking for the Guest Password which I'll be providing. Thank you for your time and help!

    Page URL:
    https://form.jotform.com/61747152614152

    problem form is disabled checked terms of use and thank
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    JotForm Support

    Answered by BDAVID on June 23, 2016 at 07:00 PM

    Your account is activated again. We apologize for the inconvenience, our phishing system suspended it. I have white-listed your form to prevent this from happening again.

    Please try to use another word instead of "Pass", since these type of words are flagged in the system as words used on phishing forms. Try something like "Guest Access #".

    Open a new thread if you need anything else, we will be glad to assist you.